SWWFRC Ramsgrange level 4 Office Skills 2025/2026
The programme is designed to provide training opportunities to raise competency levels of unemployed people, facilitating their progression to or towards labour market participation..
The programme aims to provide learners with a broad range of general office skills that will enable them to obtain entry level employment or progress to further education and training. The programme will provide learners with opportunities to develop effective verbal and written communication skills appropriate for a business environment. Competence in information technology skills is also included and an ability to interact effectively with customers or clients in an office environment.
This programme leads to a QQI Level 4 Major Award in Office Skills for learners who meet the award requirements.
Start Date: 24-02-2025 Hours/week: 20 Hrs 00 Mins Duration: 38 weeks
Applicants seeking entry to the programme must have achieved a minimum of a QQI level 3 Major Award or its equivalent
Age Requirements
16
Learning Aptitude
Applicants must demonstrate good interpersonal skills and a desire to work in an office environment.
Previous Experience
Applicants may have achieved the equivalent standard of knowledge, skill and competence through relevant work experience.
| Module | Award | Body |
|---|---|---|
| Business English (Community) | Business English (4N1108) | QQI |
| Communications (Community) | Communications (4N0689) | QQI |
| General Office Skills (Community) | General Office Skills (4N1116) | QQI |
| Work Experience (Community) | Work Experience (4N1168) | QQI |
| Bookkeeping – Manual & Computerised (5N1354) | Bookkeeping Manual & Computerised (5N1354) | QQI |
| Career Planning And Work Experience (4N1168) | Work Experience (4N1168) | QQI |
| Customer Service (4N1989) | Customer Service (4N1989) | QQI |
| Personal And Interpersonal Development (4N1131) | Personal & Interpersonal Development (4N1131) | QQI |
| Functional Maths | Functional Mathematics (4N2138) | QQI |
| Information Technology Skills | Information Technology Skills (4N1125) | QQI |
On completion of this programme learners will have the skills, knowledge and competencies to independently and effectively carry out a range of information, administrative and service functions in tourism-related enterprises or to progress to further or higher education and training
Employability Statement
The successful completion of the QQI Level 5 award in Tourism with Business will enable applicants to independently and effectively carry out a range of information, administrative and service functions in tourism-related enterprises.