National Learning Network Retail Skills and Reception Skills 4M1998 – 2024
104 weeks The purpose of the programme is to enable the learner to develop the knowledge, skills and competence to work in a retail environment, under supervision, engaging in retail selling and performing a range of payment transactions. On successful completion of the programme, learners may progress to further education and training.
Target Award
QQI Retail Skills – 4M1998
Start Date: 30-12-2024 Hours/week: 34 Hrs 15 Mins Duration: 52 weeks
No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme.
Age Requirements
Please see course details for minimum age requirements
Please refer to Programme Descriptor for further information on Learner Profile.
Learning Aptitude
Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.
Previous Experience
Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course and be able to work under direction with some ability to work on their own initiative.
| Module | Award | Body |
|---|---|---|
| English And Communications Level 4 | Communications (4N0689) | QQI |
| Customer Service | Customer Service (4N1989) | QQI |
| Retail Sales Techniques | Retail Sales Techniques (4N1183) | QQI |
| Communications (Community) | Communications (4N0689) | QQI |
| Customer Service (Community) | Customer Service (4N1989) | QQI |
| Information Technology Skills (Community) | Information Technology Skills (4N1125) | QQI |
| Work Experience (Community) | Work Experience (4N1168) | QQI |
| Workplace Safety (Community) | Workplace Safety (4N1124) | QQI |
| Computer Applications (4N1112) | Computer Applications (4N1112) | QQI |
| Personal Effectiveness(4N1132) | Personal Effectiveness (4N1132) | QQI |
| Stock Control (4N1184) | Stock Control (4N1184) | QQI |
| Retail Payment Procedures (4N1185) | Retail Payment Procedures (4N1185) | QQI |
| Reception Skills | Reception Skills (4N1867) | QQI |
On completion of this programme learners will have the skills, knowledge and competency to
work under supervision in the retail sector and or to progress to further education and training.