National Learning Network Retail Skills 4M1998 – 2024
Duration: 104 weeks
Course Description:
The course is designed to help students develop the knowledge, skills and attitudes necessary to get a job in retail or hospitality sector.
Each student gets the opportunity to do a work placement within a retail environment to get real-life work experience.
At the end of this students will be ready to get a job or go onto further training or education.
Target Award
QQI Retail Skills – 4M1998
Start Date: 23-12-2024 Hours/week: 30 Hrs 00 Mins Duration: 52 weeks
No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme.
Age Requirements
Please see course details for minimum age requirements
Please refer to Programme Descriptor for further information on Learner Profile.
Learning Aptitude
Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.
Previous Experience
Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course and be able to work under direction with some ability to work on their own initiative.
| Module | Award | Body |
|---|---|---|
| Customer Service | Customer Service (4N1989) | QQI |
| Team Working | Teamworking (4N1169) | QQI |
| Retail Sales Techniques | Retail Sales Techniques (4N1183) | QQI |
| Communications (Community) | Communications (4N0689) | QQI |
| Cultural Studies (Community) | Cultural Studies (4N3400) | QQI |
| Stock Control (Community) | Stock Control (4N1184) | QQI |
| Tourism Visitor Care (Community) | Tourism Visitor Care (4N0628) | QQI |
| Career Planning And Work Experience (4N1168) | Work Experience (4N1168) | QQI |
| Computer Applications (4N1112) | Computer Applications (4N1112) | QQI |
| Information Technology Skills (4N1125) | Information Technology Skills (4N1125) | QQI |
| Customer Service (4N1989) | Customer Service (4N1989) | QQI |
| Workplace Safety (4N1124) | Workplace Safety (4N1124) | QQI |
| Retail Payment Procedures (4N1185) | Retail Payment Procedures (4N1185) | QQI |
On completion of this programme learners will have the skills, knowledge and competency to
work under supervision in the retail sector and or to progress to further education and training.